Manages customer onboarding and implementation for Toast retail clients, conducting training, site assessments, and post-launch support to ensure successful product adoption.

Guides retail customers through Toast POS system implementation, conducts training, manages onboarding projects, and provides post-launch support to ensure successful adoption.

Manages client relationships and coordinates email marketing campaigns, website updates, SEO support, and reporting across multiple accounts.

Manages 20-30 client accounts for a cold email agency, owning campaign performance, deliverability, retention, and optimization while serving as primary point of contact for client success.

Manages customer onboarding and implementation for Toast's retail clients, conducting training, site assessments, and post-launch support to ensure successful product adoption.

Implements and trains retail customers on Toast POS software, manages onboarding plans, conducts site assessments, and provides post-launch support in Spanish.

Provides German-language customer support for SIXT Share's car-sharing platform, resolving customer inquiries and issues remotely.

Provides technical and licensing support to customers via email for QLab live performance software, requiring deep product expertise and compassionate problem-solving.

Provides technical and licensing support to QLab customers via email, troubleshooting audio/video/lighting control software issues with deep product expertise and exceptional customer service.

Provides customer support to hospitality clients as part of a global support services team, handling inquiries and issues for major tech and industry companies.

Provides email and chat support to Spotify users, answering questions about account management, payments, and troubleshooting.

Technical Account Manager who owns customer health and commercial outcomes for AI agent deployment, diagnosing technical issues while driving retention and expansion.

Provides technical and customer support for payment systems, resolving customer issues and ensuring smooth transaction processing for EverCommerce clients.

Provide customer service support via phone, email, and chat for an international music company.

Manages strategic relationships with high-value customers, drives product adoption, and acts as a consultant to C-level stakeholders to maximize customer success and retention.

Manages customer relationships for higher education institutions, driving adoption and renewal of Turnitin solutions while identifying growth opportunities.

Manages customer relationships for higher ed institutions, drives adoption of Turnitin solutions, and identifies growth opportunities through renewals and upsells.

Guides new and existing education customers through product onboarding, implementation, and adoption using training, consultation, and best practice sharing.

Manages customer relationships for higher education institutions, drives adoption of Turnitin solutions, secures renewals, and identifies upsell opportunities.

Virtual Assistant manages dispatch operations including proof of delivery documents, invoice follow-ups, spreadsheet tracking, and communication with brokers and shippers.